» » Managing to Improve Public Services
Download Managing to Improve Public Services djvu

Download Managing to Improve Public Services djvu

by Jean Hartley,Cam Donaldson,Chris Skelcher,Mike Wallace

Author: Jean Hartley,Cam Donaldson,Chris Skelcher,Mike Wallace
Subcategory: Social Sciences
Language: English
Publisher: Cambridge University Press; 1 edition (December 22, 2008)
Pages: 316 pages
Category: Other
Rating: 4.3
Other formats: docx doc lrf lrf

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations.

How are public service organizations governed? How can their performance be measured, managed and improved?

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (. policing, health, local government) by examining them through different theoretical lenses (. governance, innovation and change, performance metrics and management).

Managing to improve public services. J Hartley, C Donaldson, C Skelcher, M Wallace. Coping with complex and programmatic public service change. Managing change in the public services, 13-35, 2007. Cambridge University Press, 2008.

Public services play a central role in the wellbeing, sustainability and .

Public services play a central role in the wellbeing, sustainability and growth of communities, cities and nations. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement. John C. Hartley, Cam R. Donaldson, Chris Skelcher, M. Wallace

Managing to improve public services. Wallace. How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth o. More).

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-­being, sustainability and growth of communities, cities and nations

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-­being, sustainability and growth of communities, cities and nations. g. Chris Skelcher University of Birmingham. and Mike Wallace University of Bath. Cam Donaldson University of Newcastle upon Tyne. Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. This book aims to improve our understanding of how, and to what extent, external economic developments affect the euro area. Using a broad range of methodologies and techniques, the chapters analyse the various channels that connect the euro area to its external environment.

Chris Skelcher is the author of Managing For Service Quality . See if your friends have read any of Chris Skelcher's books.

See if your friends have read any of Chris Skelcher's books. Chris Skelcher’s Followers. None yet. Chris Skelcher. Chris Skelcher’s books.

Hartley Jean and Skelcher Chris. The agenda for public services improvement. Managing to Improve Public Services. Cambridge University Press, Cambridge, pp. 3-24.

In Managing to Improve Public Services, ed. Jean Hartley, Cam Donaldson, Skelcher Chris, and Mike Wallace, 3–23. Cambridge: Cambridge University Press.

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and 'new public management', by considering the interrelationships between governance and public management. The book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service Fellow awards as part of the Advanced Institute of Management Research initiative. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement.